Pilot
Overview
VaultOps brings the everyday tools an IT department needs into one supported package: a ticketing helpdesk, a register of every laptop and licence, secure remote access to user machines, and monitoring that warns you before a server or link goes down.
Key features
- Helpdesk and ticketing with email intake
- IT asset register with check-in and check-out
- Licence and warranty tracking
- Secure remote desktop to user computers
- Server, switch and internet-link monitoring
- Alerts by email when something goes down
- Knowledge base for common fixes
- Reports for management
Who it's for
Universities, hospitals, multi-branch companies and any organisation with an in-house IT team.
What you get
- Installation on your server or ours
- Import of your existing asset lists
- Configuration of alerts and workflows
- Training for your IT staff
Questions
Can it run without internet?
Yes. VaultOps can run fully on your internal network.
Can we start with only the helpdesk?
Yes. Each module can be deployed on its own and added to later.
VaultOps is a product name of Vault & Verdict Technologies. Third-party open-source components are used under their respective licences and remain the property of their owners.